The map below depicts the most recent cities in the United States where Comcast Xfinity users have reported problems and outages. If you are experiencing problems with Comcast Xfinity, please submit a report below.
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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Comcast Xfinity users affected:
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Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Location | Reports |
---|---|
Chicago, IL | 683 |
Houston, TX | 431 |
Philadelphia, PA | 299 |
Washington, D.C., DC | 224 |
Seattle, WA | 206 |
Atlanta, GA | 188 |
Denver, CO | 185 |
Salt Lake City, UT | 160 |
Detroit, MI | 140 |
Minneapolis, MN | 133 |
Sacramento, CA | 131 |
Indianapolis, IN | 126 |
Brooklyn, NY | 109 |
San Francisco, CA | 103 |
Portland, OR | 102 |
Miami, FL | 99 |
Boston, MA | 88 |
Pittsburgh, PA | 85 |
Orlando, FL | 78 |
Oakland, CA | 62 |
Charlotte, NC | 57 |
Baltimore, MD | 56 |
New York City, NY | 56 |
Tampa, FL | 56 |
Jacksonville, FL | 49 |
Phoenix, AZ | 44 |
Nashville, TN | 40 |
Dallas, TX | 37 |
Reno, NV | 36 |
Albuquerque, NM | 36 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
- John M Olynick (@jolynick) reported fromDallas, Texas
@comcast I cannot believe that Comcast is not going to carry the new ACC network. I have been a Comcast customer in 3 states over the past 15 years, but any fleeting thoughts I may have had about “cutting the cord” will become a reality if this not fixed soon!
- Francine Francis (@BubbeFran) reported fromKendall, Florida
@comcastcares my neighbor came to me because he knows I have comcast. He got a modem and the self install kit. He DOES NOT have comcast cable or phone service and therefore cable coming I to his apt. How does he set up the modem with out the cable
- dcallejon ✌🏻 (@dcallejon) reported fromGarrett Park, Maryland
People say Comcast is the worst for service wuakuty but I have to say that my experience with @Allianz insurance is much much worse #customerservicefails
- David (@Lebohn_) reported fromTallahassee, Florida
I’ve been a loyal @Comcast customer for over 7 years. But I am an FSU alum & fan first. If @comcastcares does not pick up the @accnetwork so I can watch the Noles play I’ll be switching to a competitor immediately.
- ∆ (@theshaunbarrett) reported fromKing City, Oregon
@FilthieGorgeous @comcastcares Customer service sucks!
- July 17 ♋️ (@nsc_tay) reported fromBaltimore, Maryland
Comcast bill be high as sh*t
- Dorothy Damage (@Ms_Frye) reported fromEugene, Oregon
Canceling @Xfinity. Ya’ll couldn’t be honest. You would of had my cell service too but you had to lie. Three reps and two hang ups. WORST CUSTOMER SERVICE EVER
- Robyn Olsen (@RobynOl99672632) reported fromMaple Grove, Minnesota
@ccwriter9 @Yahoo @Google I've had that problem before. I have trouble with xfinity constantly. I was with them years ago...left and came back years after. They won't update my information no matter how many times I have corrected it. Morons
- seeemmmberrrrrrrrrrr (@pennstate0408) reported fromKing of Prussia, Pennsylvania
@verizonfios customer Service and sales dept is in the business of telling lies. Really really disappointed in the service that I’m receiving and think it’s time to head back to Comcast
- Cheryll Woods-Flowers (@CflowersChasExp) reported fromMount Pleasant, South Carolina
@Xfinity @comcast I need the ACC Network!!! Or...I might need to take my business some place else! You decide!
- Greg Barbosa (@GregBarbosa_Oso) reported fromHouston, Texas
— @Xfinity — billion dollar company, but has service outages in the 4th largest market in the Inited States. #shameful #xfinityoutage #comcastoutage
- abqguy2.0 (@abqguy2) reported fromAlbuquerque, New Mexico
@comcastcares We have decided it’s too costly, and we will visit the store to return the boxes and cancel the service. #cordcutting #recession #overpriced #pricegouging #betterLTEspeeds
- AI (@Asif1qbal) reported fromAlameda, California
.@dish Network has bypassed @comcast for the worst customer service. #CharlieErgen you may want to focus on your customer service/care teams vs. getting into #wireless business. #Endof21years with Dish Network
- David Lay (@dlayphoto) reported fromSilver Spring, Maryland
No work getting done thanks to a Comcast outage, and the outage window keeps getting extended. 😡 @comcastcares
- Dest (@Des2hype) reported fromDelray Beach, Florida
The devil was out to get me. Comcast thought they were gonna charge me $70 to bring a technician. I figured out the issue on my own now both my internet and cable is working
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